Privacy Policy
Disclaimer: In case of any discrepancy or difference, the English version will take precedence over the translation.
Version: 1.1
Date: 22-01-2026
www.goswift.in (“Website” or “Platform” or “Swift”) is owned, registered and operated by ("GOSPRINT LOGISTICS PRIVATE LIMITED"), a private limited company incorporated under the provisions of the Companies Act, 1956.
Swift respects the importance of the privacy of users that register on the website and of the end customers of users of the website. This policy accounts for the personal data and cookies etc., used via Swift to provide world-class logistics solutions to its users. By accessing and utilising the Website, you consent to the collection, use, disclosure, storage and processing of personal data and information in accordance with this Privacy Policy. Please note, you are not required by law to provide us with your personal data; however, by electing not to share your personal data with us, you may be unable to take advantage of our Website and we may be unable to provide you with all of the functionality we offer through our Website. If you do not agree with the terms herein, please do not use the Website and delete the cookies placed by the Website.
Note: We keep updating our Privacy Policy regularly to make sure that you are aware of any changes; kindly review the policy periodically. This Privacy Policy shall apply uniformly to the Swift desktop website and Swift mobile WAP site.
General
Swift does not sell, share or rent your personal information to any 3rd party. Your phone number and email might be used to share internal updates regarding Swift or its partners’ products. Any emails and/or SMS sent by Swift will only be in connection with the provision of agreed services & products and this Privacy Policy. Periodically, we may reveal general statistical information about Swift & its users, such as the number of visitors, number and type of goods and services purchased, etc., without disclosing any personal information. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.
Personal Information
Personal Information means and includes all information that can be linked to a specific individual or used to identify any individual, such as name, address, mailing address, telephone number, and email ID. When you browse through Swift, we may collect information regarding the domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using, and anonymous site statistical data.
Cookies
We use data collection devices such as "cookies" on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal data. We offer certain features that are only available through the use of a "cookie". Cookies can also help us provide information that is targeted to your interests. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics helps us understand how our customers use the site. You can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. You can also control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on the services.
Use of Personal Information
We use personal information to provide you with services & products you explicitly requested, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, and enforce our terms and conditions. We also use your contact information to send you offers based on your previous orders and interests. We may occasionally ask you to complete optional online surveys. The information we collect with cookies is not sold, rented, or shared with any third parties, other than for internal Platform development and maintenance.
Channel Integration
This Privacy Policy aims to provide transparency regarding the collection, use, and protection of your personal information when using our App.
Information We Collect: When you use our App, we may collect the following information from your Shopify store:
- Orders: Order details, customer information, and shipping addresses.
- Customers: Names, email addresses, shipping addresses, and phone numbers to facilitate COD.
- Products: Product names, SKUs, inventory levels, and product weight/dimensions to select an optimum courier partner.
- Fulfillments: Tracking numbers, carrier information, and delivery statuses for real-time updates.
- Inventory: Live inventory data to perform checks and avoid overselling.
How We Use Your Information: We utilize this information for order processing (including COD Call Verification and IVR Call bridging), shipping and delivery optimization, inventory management, and overall App improvement through anonymized data analysis.
Data Security and Retention: We implement industry-standard security protocols to prevent unauthorized access or destruction of your personal data. We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer period is required by law.
Data Sharing: We do not sell or rent your personal information. However, we may share your information with trusted third-party service providers, such as shipping carriers, who are contractually obligated to handle your information securely.
Your Rights and Choices: You have the right to access, update, and delete your personal information.
Links
Our site links to other websites that may collect personally identifiable information about you. Swift is not responsible for the privacy practices or the content of those linked websites.
Security
Swift has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines.
Consent
By using Swift and/or by providing your information, you consent to the collection and use of the information you disclose on Swift in accordance with this Privacy Policy. As per industry practice, we may share/transfer your personal data to our group companies, partner companies, credit rating agencies, subcontractors, partners, and other third parties engaged by us to carry out services on our behalf.
Contact
If you have any questions or wish to exercise your rights, please contact our grievance officer/privacy team by sending an email to hello@goswift.in.